All Systems Operational

Charting ? Operational
90 days ago
99.9 % uptime
Today
Scheduling ? Operational
90 days ago
100.0 % uptime
Today
AI Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 28, 2025

No incidents reported today.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
Resolved - This incident has been resolved.
Jul 17, 14:45 PDT
Update - We are continuing to monitor for any further issues.
Jul 17, 14:30 PDT
Update - A group of entity orders was being added to any chart that did not already have a care plan. This issue has now been identified and resolved.
Jul 17, 14:30 PDT
Monitoring - A fix has been implemented. Please refresh your browser and application.
Jul 17, 14:22 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 14:09 PDT
Investigating - A serious and widespread issue has been identified. Within the *past two minutes*, *all patients arriving* are experiencing a *charting bug* where *random clinical orders are being placed into charts* — seemingly without user action or from incorrect/random providers.

Additionally, providers report that *assigned provider information is not appearing* in the patient appointment view, making it unclear who is responsible for the visit.

This is a *live, urgent issue* impacting active patient care.

Jul 17, 13:45 PDT
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.