Unable to send messages and open lab report PDFs

Incident Report for Carbon Health

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 07:52 PDT

Monitoring

A fix has been implemented and deployed.
All user should REFRESH their provider app (EHR)

Posted Sep 11, 2024 - 06:55 PDT

Identified

The issue has been identified and we are implementing a fix.

Posted Sep 11, 2024 - 06:39 PDT

Investigating

Issue was first reported at 5:42am PST (8:42am EST)

Posted Sep 11, 2024 - 06:37 PDT

This incident affected: Charting.